Blog
All things RIO!
Welcome to our blog, and stay tuned for all things RIO Education!
Coming soon - RIO Education 3.11
Want to hear something exciting? RIO Education version 3.11 is in the works and coming soon!
Here's a sneak peek at what's in 3.11 - a new action on the Program Plan to clone the related Plan Requirements, Pathways, and Disciplines, instead of having to manually create them. Now that's a lifesaver!
Stay tuned for updates on the release of RIO Education 3.11, ETA mid October!
DeleteIn case you missed our previous webinar
Check out our webinar with guest speaker - Salesforce Student Industry Expert Michelle Clifton, as we discover how RIO Education can support your campus and help to track student information!
SIS RIO Education on Salesforce Platform: Strategizing for the Future
For more of our previous webinars, check out this page here.
DeleteRIO Education Administrative Experience
RIO Education's powerful Student Information System connects your faculty, staff and students. Best of all - we are a 100% native solution built on the Salesforce.org Education Data Architecture (EDA).
Check out our Administrative Experience video to learn more about leveraging the world's #1 CRM and only on-platform SIS !
Enhanced PE Discipline view
The PE Discipline (Majors) view has been improved in the 3.10.2 patch:
- Display highlight info such as 'Credits Required' and 'Credits Earned' for the PE Disciplines and Groups.
- Ability to filter and display PE Disciplines and optional Courses according to their completion status.
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In case you missed our previous webinar
In case you missed yesterday's webinar on Housing, check out our recording here!
Learn about the RIO Education Housing feature that allows institutions to track the information needed for student housing. This module also allows schools to track locations, plan out room allocations, and allocate rooms to students.
DeleteEvent reminder - RIO Education Housing
The RIO Education Housing package supports students looking to apply for housing/accommodation.
When a student applies for accommodation, a Housing record is created, which contains the student's information and preferences. The university then reviews this record and uses the Room Allocation Wizard to allocate suitable rooms to the student.
Check out our learning material, and remember to join our event to learn more about Housing, happening this 31st of August (Wednesday, 17:00 hours UTC/GMT).
DeleteStudent Scheduler now supports Session Groups and shared Sessions
The Student Scheduler in version 3.10 now supports Session Groups, which will now show up under their respective Sessions, for users to assign students to.
The Student Scheduler now also supports shared Sessions, whereby if a class Session is shared by 2 different Courses, it will show both of them, thus allowing users to directly enroll students there.
Check out our release notes, or this video to find out more!
DeleteMy Results table can display Term Grades
In RIO Education version 3.10, you can now view a detailed breakdown of all the Term Grades in the My Results table, instead of navigating to each individual Course Connection record to view grades.
Check out our release notes, or this video, to find out more about this new feature.
Convenient display of a Program's structure
Did you know, that you no longer need to navigate through each Plan Requirement record to check what's in your Program structure?
The Program Structure Overview wizard in version 3.10 now provides an instant and thorough overview of all the Plan Requirement Groups in a Program Plan, as well as the Courses under each group.
In case you missed our previous webinar
Missed out on our recent webinar with the New York Academy of Art? Check out our recording here!
Discover how NYAA is using RIO Education to improve the efficiency of processes for students, faculty, and staff.
Also, check out our other recordings of previous webinars here!
DeleteMy Majors component now available to internal users
Did you know, that as of our new RIO Education v3.10, the My Majors component is now available for internal users in the console view?
That's right! The My Majors component is now added in the PE Discipline tab, under Program Enrollment. Internal users can now select and enroll to Majors on a student's behalf, and view their progress in the console.
RIO Challenge v2 in the works
We are revamping RIO Challenge to include more features and use case scenarios!
What is RIO Challenge? It is a series of practical exercises on the RIO Education instance, which aims to develop our users' proficiency in using RIO Education. Users will get to use RIO Education's features such as the Session Scheduler and Transfer Credit Wizard to manage various scenarios in student management.
RIO Challenge is also an important part of our partner certification program.
RIO Challenge v2 is coming soon (ETA end of July 2022). Stay tuned for more updates and sneak peeks!
DeleteManual assignment now supported for credit transfer
Ever faced a scenario where a student is requesting a credit transfer, but your institution does not have an equivalent Course for an automatic transfer?
Check out our new v3.9 release, where you can now perform manual assignments!
For example, select the 'Manual Assignment' option in the Agreement Course record, to indicate that there is no Course for a direct automatic transfer.
Then, head to the Transfer Credits Wizard where you can manually enter the PE Group you want the credits assigned to, and approve the request.
In case you missed our previous webinar
Missed out on yesterday's event with Crandall University? No worries, you can watch the webinar recording right here!
Discover how Crandall University is using RIO Education to improve the speed and efficiency of processing International Admissions.
Interested in having RIO Education for your institution? Just contact us!
DeleteEvent reminder - RIO Education SIS & Salesforce: Intuitive Solutions for Higher Ed in Canada
In case you missed it, we are hosting a webinar on the 29th of June (Wednesday, 17:00 hours UTC/GMT)!
Join our discussion with Crandall University to learn how they are using RIO Education and Salesforce to innovate and connect their campus and advance International Admissions with intuitive solutions.
Click here to register!
DeleteOutgoing credit transfers now supported
Our new RIO Education v3.9 now supports outgoing credit transfers, where a student from your institution enrolls into Courses abroad, i.e. exchange programs.
To do an outgoing credit transfer, create a Transfer Agreement record in addition to the other records required for credit transfer. This will contain records such as details on the duration.
Find out more about our new v3.9 here!
DeleteRIO Education team travels the world
With the reopening of international borders, the RIO Education team has been actively meeting partners and prospects around the world, as well as supporting our customers with their go-live stages.
Find out more about us here, or feel free to contact us here!
DeleteSneak peek of the upcoming version 3.9
RIO Education version 3.9 is coming soon! Here's a sneak peek of one of the upcoming new features being developed.
We are enhancing our credit transfer feature to support mobility. Outgoing students can enroll into Courses they are taking abroad and make outgoing credit transfer requests, which will be supported by this new version.
Stay tuned for more details and the announcement of the release!
DeleteRIO Education SIS Partner Certification
We will be offering RIO Education Partner Certification programs for our SIS Partners!
The certification program is required for our partners that will be implementing RIO Education projects, where we will be offering 2 types of certifications:
- Functional Consultant Certification - for partners with Business Analyst / Project Manager skillsets.
- Technical Consultant Certification - for partners with technical / developer skillsets.
Here is an overview on the path to the certifications. Stay tuned for more developments!
DeleteRIO Recipe training
We have successfully delivered RIO Recipe training to partners in Canada, the United States, Latin America, and Europe!
What is RIO Recipe? It is the result of years of collective experience, whereby we developed a method of implementing RIO Education for customers - from discovering their requirements right up to UAT and the final deployment to go-live.
Standardized and streamlined to easily follow; check out our RIO Recipe for success here.
DeleteExperience RIO Education in action
See how students, faculty, and administration staff can use RIO Education configured and tailored to their requirements, all right here:
DeleteIn case you missed our previous webinar
In case you missed our previous RIO Education webinar featuring Crandall University and New York Academy of Art , no worries - feel free to check out our recording right here.
Delete[Event] Learn how Crandall University and New York Academy of Art use RIO Education's Student Management System to create connected campuses
Check out RIO Education's Student Management System features
Application management, appointments and timetabling, integration to other LMS systems - RIO Education's got your Student Management System needs covered. Check them out!
How we ensure RIO Education meets Salesforce security standards to be listed in the AppExchange
RIO Education is a native Salesforce Student Information System (SIS, SMS) listed on the AppExchange, and thus meets Salesforce security standards.
Read more on the design, due diligence, and security review processes we've completed, in order for our solution to be eligible for listing in the AppExchange.
DeleteProgram Application walkthrough
Wondering where to start or how to create a Program Application? Or perhaps how to approve a student's application?
You might also wonder if there's a way to apply without having a login account to the Student Community.
In this following article, we will cover all those scenarios. We even have a step-by-step video guide! Come and check it out here.
DeleteExciting enhancements in RIO Education v3.7 and v3.8
We have made a number of enhancements to RIO Education, ranging from grade management and enrollment wizard, to the Appointment Scheduler and credit transfer features.
Come check them out in the 3.7 and 3.8 release notes!
DeleteUpgrading RIO Education
If you're looking to upgrade your RIO Education, do refer our RIO Education Upgrade Plans.
Not sure on the sequence or which plan(s) to deploy? Not to worry, we've outlined them as well, in this article here.
DeleteHow to install RIO Education and the instance for it?
Looking to install RIO Education, and unsure how to proceed?
Come and check out our guides!
We have this article on how to use the RIO Education installer, and another article on how to prepare your RIO Education instance.
DeleteLearning material for Term, Course Offering, and Session
Want to know the flow sequence for Term, Course Offering, and Session, and how they are related?
We've got just the thing for you; check out this article here.
DeleteVideo guide on Program Administration
New to RIO Education, and unsure how to proceed with Program Administration?
We've got you covered - check out our video guide here!
Alternatively, feel free to check out our reading material here.
DeleteWondering how TCSI can be integrated with RIO?
Check out our article here for an overview of the syncs and the RIO Connect high level flow.
You can also head here for an overview of RIO Connect integrations.
DeleteWe have released RIO Education v3.6, check it out!
Version 3.6 is now available - head here to get insights on what are the new features, enhancements, and bug fixes included in this latest version of RIO Education.
DeleteHousing extension package released!
That's right, we've released a housing extension package!
It tracks information needed for student housing, i.e. student housing request and status, room allocation, etc.
Check out our content here for an overview and more information on the objects.
DeleteLooking to integrate LMS to RIO Education?
Have a Learning Management System (i.e. Canvas, Moodle) that you want to integrate with our RIO Education SIS?
We have just the thing, RIO Connect! Find out more about LMS integration here.
DeleteWhat if a student takes a Term off while still enrolled in a Program?
For example, a student has completed a Term, but decides not to immediately continue the next Term. He/she will skip it and enroll in the following Term instead.
Click here to find out how an administrator can model this scenario in RIO Education.
DeleteExplore RIO Ready!
Discover more about RIO Ready, what it is, the benefits it brings, and how to set up custom features to improve your RIO Education experience, all in here.
DeleteHow to model a multi-language Program Offering?
For example, a Program Offering that comes in 2 different languages, with everything else being the same.
There are 2 ways to approach this:
- use a language-specific Course Offering.
- use a Single Course Offering and manage languages at the Session level.
For a more detailed description, head here .
DeleteWhat is Program Offering?
Since a Course Offering relates Term and Course, does this mean a Program Offering relates Term and Program?
No, a Program Offering actually relates Program Application and Account objects. Think of it as a "label", which helps you identify students who enrolled in a Program.
Find out more on Program Offering here.
DeleteRIO Education v3.5 is now here!
Find out more on the new features and enhancements here.
All RIO Education version releases can be found here.
Assigning multiple faculty members to a single Session
Not sure how to achieve the scenario above? Or unsure whether other faculty members can see who is assigned to a Session slot?
We've got you covered; check out our answers in here.
DeleteCan't find any Courses in Session Scheduler?
Ever encountered this scenario, where there are no Courses to select from when using the Session Scheduler to create a Session ?
This may be due to where the Courses have been created; possibly an incorrect structure or order of hierarchy. Check out this checklist we have compiled here.
DeleteRIO Challenges
We've set up a series of tasks (with video tutorials) to help users familiarize themselves with RIO Education, from creating Programs to scheduling Classes - drop by and check them out, here!
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