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AIM has implemented RIO Education as its new SIS, replacing their previous SIS, Paradigm. The Australian Institute of Music provides 15 programs including post-graduate and short courses. Project duration 9 months from discovery up to user training, deployment, and implementation. Go-live date November 2021. RIO features in use Core RIO setup inc
Overview A short video that covers a standard RIO Connect integration between RIO Education and Xero can be found here: https://wdcigroup.wistia.com/medias/fp11dkearj This document outlines the proposed high level design and custom process flows for a typical RIO Education student fee billing process. The process flows will cover the sync between RI
The RIO Education management team started our parent company WDCi in 2008. Their working relationship spans decades. It's a team effort and their individual experience brings with it over 60 years of technology experience. Deborah Brook: Deb is based in Australia and is our Chief Executive Officer. She has 25+ years experience in global IT firms co
Contact us at email@example.com. For the purposes of this statement, WDCi and RIO Education/RIO Solutions refers to WDCi Pty Ltd. Your privacy is important to WDCi. This privacy statement provides information about the personal information that WDCi collects, and the ways in which WDCi uses that personal information. This Policy explains how we
General Inquiries Want to know more about RIO Education or sales-related inquiries? Just email us at firstname.lastname@example.org RIO Education Technical Support Need technical assistance with RIO Education and user support? Just email us at email@example.com
Here's our Scoping Questionnaire . We use it ourselves to gather information to help us scope our customer's requirements. Download and fill it out, and if you need help, send it to us - we're happy to take a look and help you scope your project. We also update it regularly, so do check back.
RIO Education + Salesforce: Connect Your Campus featuring Crandall University & New York Academy of Art New York Academy of Art DF2U webinar with RIO and Salesforce Salesforce SIS Webinar with RIO Education Introducing RIO with Westmont College, NYAA & Maine College of Health Professions
1. Terms By accessing this Knowledgebase at help.rioeducation.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materi
We are excited to share the news that RIO Education has been successfully implemented at IBU ! Project duration 3 months. Go-live date July 2021. RIO features in use Core RIO setup, Student Community . Technologies involved Salesforce EDA , RIO Education core SIS , RIO Connect , QBO , Canvas . Tell me more IBU has implemented RIO Education
The Payments2Us application is the perfect solution for capturing of credit card payments from students. This is configured for payment capture in the student community and is typically used for tuition, ad-hoc fees, deposits, and housing payments by students all around the world. For more information on Payments2Us components and setup in RIO Educa
CAL joins our growing list of educational institutions that use RIO Education! The College of Adult Learning offers an array of diploma and certificate courses - all via online learning. Project duration 10 months, including providing end user training to the CAL team. Go-live date December 2020. RIO features in use Core RIO setup including Facu
We're super excited to announce that Northern College in Canada has successfully implemented RIO Education. Northern College has over 75 full-time, part-time, certificate, diploma, and apprenticeship Programs, plus hundreds of in-class, web-based, and correspondence Courses. They also provide post-secondary and career preparation Programs and academ
Education First Languages selected RIO Education to replace their custom built SIS. Being a specialist education provider EF needed a platform that could be enhanced to meet their unique business model as the largest global education provider! Project duration Ongoing. Go-live date April 2021 with Malta. RIO features in use Core RIO setup including
RIO Education has been successfully deployed at ANZSOG and is now live! The Australia and New Zealand School of Government offers a variety of Executive education programs, workshops, and seminars, including customised courses. Project duration Under 3 months. Go-live date October 2020. RIO features in use Core RIO setup including Faculty Communi
The Academy had the honor of being our first US customer. What a great project and a great team to work with. Want to know more, check out our webinar with the Academy presenting or another webinar with the Academy and Maine College of Health Professions. Project duration 30 days to deliver applications, then 6 months for full SIS functionality.
The RIO Team is spread throughout the globe, with staff in Australia, Malaysia, USA, Canada, Spain, and New Zealand. Need to Contact Us? Great, just send us an email - firstname.lastname@example.org . Want to visit us? That would be awesome! Our global offices can be found at: Sunshine CoastAUSTRALIA 15 Bingera Terrace,Caloundra QLD 4551 Australia Kuala L
Crandall University joins our list of RIO Education customers with their recent go-live event. Crandall has over 74 programs ranging from minor to major and Masters, while also providing international academic programs and remote learning. Project duration 7 months, from discovery all the way to final stage - going live Go-live date September 2021
Accounting Seed is a 100% native innovative, robust financial software solution for Salesforce that transforms the way you do accounting. It’s flexible, collaborative, connected, and trusted - everything you need to take your business to the next level. Accounting Seed gives you a 360-degree view of your business data that eliminates uncertainties
Item Remarks Check Sharing Settings Consider the external sharing settings - e.g. ensure that Account is not set to public for external users. Check Sharing Rules Review custom sharing rules to ensure we do not open access unnecessarily to external users. Deactivate Email Deliverability Ensure that this is turn off if you are deploying community - t
Let's say in your scenario you need Faculty/Teachers to assist or resolve Student's Cases. If your RIO Faculty Users are utilising a Salesforce Platform Starter license, they will not have access to Case. In order to give them access to Case, you need to implement a permission set defined in this article. Note that you require an additional Salesfo
Description You encountered the message "You have reached the limit for Dashboards run as the logged-in user" when creating or updating Dynamic Dashboards. Resolution Salesforce only allows 5 Dynamic Dashboards for Enterprise edition, and 10 for Performance and Unlimited editions. You will need to reduce the usage of Dynamic Dashboards. You can foll
RIO Education – Student Information Management and more Student 360 Degree View View every interaction from first enquiry to graduation: Sessions and attendance. Program enrollments and results. Program Audit (Degree Audit). Emails/Tasks/Phone calls/Cases. Mobile Student Community Providing students with the ability to: Enroll online. Create and su
NPSP & EDA are NOT compatible. GEM is not the same as NPSP, it provides only a subset of the NPSP functionality. Best practice is to run NPSP and EDA in separate Salesforce Orgs, so if you are implementing RIO this applies. You cannot install GEM into an org with NPSP.
Any FA software with an API will work. We are currently implementing Campus Ivy for a US customer - that integration will use RIO Connect but it doesn't have to, it could use any integration platform (i.e. Mulesoft).
Description You encountered an error: "Your org doesn't have access to the component salesforceIdentity: forgotPassword2". Resolution Your Salesforce org may not have Salesforce Identity enabled yet. Please contact Salesforce support so they can enable this feature in your org.
SEVIS is a web-based system for maintaining information on nonimmigrant students and exchange visitors in the United States. It is the core technology for the DHS in this critical mission. SEVIS implements Section 641 of the Illegal Immigration Reform and Immigrant Responsibility Act of 1996, which requires DHS to collect current information from no
Description How do I grant login access to the RIO Education team? Resolution Note: It's best to nominate system administrator to grant us (RIO team) the access and share your Salesforce Org Id . To enable us to login into your Salesforce Org, we will need you to grant us login access. Here's how you do that: 1. Go to My Settings. 2. Go to Personal
Background We have developed a Student Information System, it's called RIO Education and it's 100% native to Salesforce. I t is the only SIS on Salesforce and is rapidly gaining traction globally. The Higher Education market is undergoing considerable global change to meet the evolving requirements of students, faculty and staff. This has presented
RIO Bookings object vs SF standard EVENT object RIO uses bookings to manage the scheduling of Classes (Sessions), and also (optionally) Appointments. We use bookings rather than events as we can expose bookings to regular community users, while Events need Customer Community Plus as a minimum. Additionally, we have more control over Bookings. The ba
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All A C E F G H I L O P R S T U V AVETMISS A required reporting for Vocational College in Australia. CE An abbreviation for Course Enrollment. CMS Content Management System https://devel
RIO Connect is a lightweight integration solution that utilizes the Cyclr.com iPaaS solution. RIO Connect pre-built integrations are available, plus it can be rapidly deployed to many SaaS platforms. A full list of existing connectors can be found here . Check out our articles for some sample integrations we have built to an array of LMS, Finance, H
Communities translation Communities can be translated into other languages. Salesforce help has some good information on how to set up languages in the Community. Read more here. The Lightning components that we develop for the Community also are translatable. Translatable labels We typically use Custom Labels for most of the user-facing fields in c
Overview RIO Connect is used to connect RIO Education, a Student Management System, with Canvas, a Learning Management System. The following video showcases student, course (enrollment and unenrollment), and final grade sync. Video link: https://wdcigroup.wistia.com/medias/09tiu662nn RIO Connect high level flow The flow of information is typically
Need to integrate to an LMS? Sure you do. What sort of information is typically shared between an SIS such as RIO Education and an LMS like Moodle, Canvas, Brightspace, Blackboard, and the many other LMS available? Here's the information that would typically flow between RIO and an LMS: User information to create and update users in the LMS. Course