US English (US)
ES Spanish

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Log in
English (US)
US English (US)
ES Spanish
  • Home
  • Help & Support
  • Support
  • Support FAQs
  • FAQ: Salesforce

Difference between Customer Community (CC) and Customer Community Plus license (CC+)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • RIO Certification
    RIO Certification Program RIO Academy RIO Challenge RIO Recipe Training
  • Releases
    Release Notes
  • Help & Support
    Install RIO Education RIO Insights RIO Recipe Support
  • About Us
    Who is RIO Education? Start Your RIO Journey Housekeeping
  • Experience RIO in action
+ More


What is the difference between these two types of community licenses?

  • Customer Community (CC).
  • Customer Community Plus (CC+).


The main difference is that Customer Community Plus (CC+) license grants us more access permission to other users' records. For example:


Customer Community License (CC) Customer Community Plus License (CC+)
I want to:
  • See my own profile.
  • Manage my own enrollment.
  • See my own cases.
I want to:
  • See my own profile.
  • Manage my own enrollment.
  • See my own cases.
  • Access others' profile, enrollment, cases, etc.


If Student Success Hub (Admission Connect) is part of the solution, we need Customer Community Plus License (CC+).



Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Translate REDU terms to customer specific org
  • Cannot view student's profile picture
  • You've exceeded the limit of 100 jobs in the flex queue
RIO Education

RIO Education, a WDCi Company. This information is proprietary, confidential and protected by copyright ©2024.

CONTACT

Get in touch

  • Privacy
  • Terms of service

Knowledge Base Software powered by Helpjuice

Definition by Author

0
0
Expand