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RIO AI - Supported Topics

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Table of Contents

Manage Course Withdrawals Facilitate Program Transfers Processing Refunds Course Re-attempt Check / Verify Faculty Schedule Add Additional Fee to Student Fee by Term Apply Offline Payment Clone Fees for New Term

Manage Course Withdrawals

This topic will help with students' course withdrawals.

Required Input
  • Student Name
  • Course Code
Example User Input
  • I want to withdraw student from a course
  • I want to drop student from a course
  • I want to unenroll student from a course

Example result:

 

Facilitate Program Transfers

This topic will help with students' transfer across programs.

Required Input
  • Student Name
  • Program Name
Example User Input
  • I want to transfer student to another program
  • I want to move student to another program
  • A student wants to change program

Example result:

 

Processing Refunds

This topic will help with student refunds.

Required Input
  • Student Name
  • Term Name / Course Enrollment ID
  • Refund Amount
Example User Input
  • I want to refund a student
  • I want to reimburse a student
  • I want to give a student rebate

Example result:

Term refund

 

Course Refund

 

Course Re-attempt

This topic helps with students' course re-attempts.

Required Input
  • Student Name
  • Course Code
Example User Input
  • A student wants to reattempt a course
  • A student wants to retake a course
  • A student wants to re-enroll in a course

Example result:

 

Check / Verify Faculty Schedule

This topic will check and verify a faculty's schedule.

Required Input
  • Faculty Name
  • Time period
Example User Input
  • I want to check a faculty's schedule
  • I want to verify a faculty's availability
  • I want to view a faculty's timetable

Example result:

 

Add Additional Fee to Student Fee by Term

This topic will add additional fees to a student in the desired term. The amount will be based on the fee schedule term >> fee schedule.

Required Input
  • Student Name
  • Term Name
  • Fee Name
Example User Input
  • I want to add additional fee to a student
  • I want to charge a student additional fees
  • I want to surcharge a student

Example result:

 

Apply Offline Payment

This topic will add a Payment record to an existing Student Fee based on the term the fee was made to.

Required Input
  • Student Name
  • Amount
  • Term Name
Example User Input
  • A student made payment
  • A student paid x amount

Example result:

 

Clone Fees for New Term

This topic will clone all fee schedules from an existing term to another term.

Required Input
  • Existing term (The term to clone from)
  • The new term (The term to clone into)
Example User Input
  • I want to clone fees from the existing term to the new term
  • Copy the existing term fees to the new term

Example result:

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