RIO Education and Salesforce Education Cloud
Find out where Education Cloud finishes and RIO Education starts, understand the differences.
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Salesforce Education Cloud
The Salesforce for Education strategy has shifted from EDA (Education Data Architecture) to the new Education Cloud (EDC). This presents the question:
Is Education Cloud an SIS?
Salesforce Education Cloud is NOT a Student Management/Information System. It does not have the pre-configured Academic Record Management features that a full SIS requires. If you want to use EDC as an SIS, you will need to invest in considerable customisation.
RIO Education is the only full higher education SIS solution that has passed security assessment and is available on the Salesforce Appexchange.
RIO Education was first listed on the AppExchange in 2016, where all releases were aligned with EDA.
RIO Education has a global customer base with Institutions in the USA, Canada, Europe, Australia, and India, as well as campuses for those institutions in 100+ countries. See some of our success stories here.
We will continue to develop and support our EDA release of RIO Education.
From 2024 onwards, we will release a version of RIO Education for Education Cloud (early '24 release date). We will then continue to maintain and enhance both releases of RIO Education.
To help understand where RIO will fit and what features Education Cloud provides as part of your overall SIS requirements, we have created this comparison table based on Winter 24 Salesforce Education Cloud Edition.
|360 Degree View of Student|
|Sales /Student Pipeline|
|Mobile App Compatibility|
|Security - support various security roles|
|Campus, Location, Venue & Facilities Management|
|Student Progress Monitoring|
|Job placement/Career services|
|Program and Course Management|
|Program and Course Enrolment|
|Program Enrolment Processing and Approval|
|Course Enrolment Processing and Approval|
|Forms + Offer Letter|
|Academic Refunds and Rebate|
|Agent and Commission management|
|Term and Census date management|
|Discipline management (major/minor)|
|Official & Unofficial Transcript Management|
|Housing Allocation & Fee Management|
|View and approve class schedule|
|View rosters and student information|
|Event Registration (e.g, Orientation day)|
|Program Enrollment Requirement Checklist|
|Online Program Application|
|Program Application Requirement Checklist|
|Online Housing Application|
|Online Scholarship Application|
|Student Profile Management|
|Customisable Academic Plan (Pathway)|
|Academic Plan Approval (Pathway)|
|Comply with Program criteria|
|View Academic Progress and Results|
|Download Unofficial Transcript, request Official Transcript|
|View Schedule Calendar - session/exam timetable|
|Funding (e.g, breakdown of estimated academic cost and financial support award)|
|Student Billing (fees, payments, refunds, adjustments)|
Continuing Education Features
|Student ID Management|
|Maximum & Minimum Enrollment|
|Study Credits (Vouchers)|
Compliance and Govt Reporting
|Australia Government Reporting|
|HEIMS - TEQSA PIR||✔|
|HEIMS - VET Fee-Help||✔|
|HEIMS - Fee-Help||✔|
|USI / ecaf||✔|
|US Government Reporting|
|National Student Clearinghouse||✔|
|Canada Government Reporting|
|UK Government Reporting|
|Calls (Grading Functions)||✔|
|Student Mobility (Erasmus etc)||✔|
|Credit Transfers (Spanish customizations)||✔|
|Enrollment / Matriculation (Spanish Customizations)||✔|
System / Platform
|Analytics - student enrollment||✔||✔|
|Support Service - Case||✔||✔|
|External authentication - SSO||✔||✔|
|Group roles into different communities with restricted access||✔||✔|
|LMS||✔ (RIO Connect)|
|Finance||✔ (RIO Connect)|
|Financial Aid||✔ (RIO Connect)|
|Compliance- TCSI||✔ (RIO Connect)|
For a more complete list of the RIO Modules and functions check out our feature articles here.