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What benefits does RIO bring?

Pain points and benefits of an SIS on the Salesforce platform

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The traditional or manual way of managing and administrating education has a variety of challenges or pain points for staff, faculty members, and students alike.

Discover how RIO Education can provide better solutions and improve the efficiency of your educational institution in this article below.


Students

Key Pain Points for Students

  • Manual paperwork - enrollments.
  • Disconnection from institution and tutors / lectures / facility.
  • Frustration - getting results and information fast / getting help in a practical time frame / obtaining schedules.


Key Benefits of RIO Education for Students

  • The connections are easier and efficient.
  • Become totally connected to the campus.
  • Remote control of activities and schedules.
  • Effectively plan and manage time tables.
  • Double-check what and if prerequisites have been achieved or are required for further planning.
  • Clearly define pathways to graduation.
  • Real-time alerts / notifications of room changes or lecture changes.
  • Seek help from specific areas e.g. admin.


Staff and Faculty

Key pain points for Staff and Faculty

  • Access - letter of offers and transcript certificates.
  • Attending to student enquiries and requests for assistance.
  • Compliance reporting - time-consuming.
  • Dean’s / Director and Board members can have limited views across all areas of business.


Key benefits of RIO Education for Staff and Faculty 

  • Manage teaching, workloads, and class schedules.
  • Immediately identify any class conflicts any acceptance or rejections proposed timetable.
  • Update student attendance and personal details online.
  • Manager student results.
  • All connected people can receive alerts and notifications.
  • Obtain assistance from the admin.
  • Auto-generate offer letters / transcripts and certificates.
  • Real-time enrollment.
  • Access all data in a single view.
  • Act on queries from students and staff members in one location - leaving a proof positive record or action / result for all parties to refer back to if / when required.
  • Create new schedules, classes and timetables online for following semesters.
  • Students are contacted for updated info of any classroom changes e.g. lecture staff change or cancelled class.
  • Manage compliance, Industry reporting, and Educational department reports.


Analytics

Pain points for Limited Analytics Internally

  • Limited view on business on one dashboard.
  • Unstructured data environment.
  • No clear single view of the business environment and changing internal trends.
  • Missing data.
  • Unable to see external trends and commercial impacts.


Benefits of Analytics Information using RIO Education - Available to Business

  • Leveraging the world’s leading platform Salesforce.
  • Access to Information from all systems - connected together in a single view.
  • Gain accurate insights into the daily performance of institutions.
  • Understand the demographics and attendance patterns.
  • Monitor programs, results and trends - allowing comparisons to historic trends and results.
  • Allowing full views of staffing schedules at each campus.
  • Monitor all fixed costs, expenses and income as per campus.
  • Analyse student ad staff requests to help and complete follow-ups provided by drilling down to details from platform.
  • Solve problems faster with accurate and concise feedback.
  • Increased productivity for all staff and student - due to “connected campus”.
  • Improved student experience with one platform for all requirements from anywhere, on any device and at any time.
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