RIO Education – Student Information Management and more

• Continuing Education capabilities with support for:
• Self-service registration and payments
• Course and Bundle Catalogues
• Employer and bulk registration
• Shopping cart and credit card payments
• Support for CE and non-credit programs

Student 360 Degree View 

View every interaction from first enquiry to graduation:

• Sessions and attendance.
• Program enrollments and results.
• Program Audit (Degree Audit).
• Emails/Tasks/Phone calls/Cases.

Mobile Student Community

Providing students with the ability to:

• Enroll online.
• Create and submit supporting documentation as part of the enrollment process.
• View upcoming session details.
• View previous grades and program/subject results.
• Enroll into upcoming subjects/semesters.
• View/update their personal details.
• Manage Majors and Minors.
• Chat with faculty and peers, and log cases for assistance.

Mobile Faculty Community

Providing tutors, lecturers, and facilitators the ability to:

• View their timetable and upcoming scheduled sessions.
• Update attendance records for students.
• Update student grades.
• View/update their personal details.
• Chat with Students and peers.
• Log cases for assistance.
• Log Leave requests and Timesheets.

Compliance

Report to your required legislative body with Country/Region specific reporting native.

Advanced Analytics

Generate Dashboards, Reports and access advanced analytics with seamless integration to Salesforce Analytics.

Multiple Institution Support

Configure and control multiple institutions with their own unique programs and requirements.

Application Management

Capture student applications via the Student Community, or web forms. Gather all the requirements pre-enrollment and progress your applications to enrollments.

Fee Management

Manage Program, course and Student fees including: 

• Online payments through student portal.
• Invoicing.
• Govt fee help, Scholarship, self paid fee management.
• Integration to XERO, QB, Netsuite, Accounting Seed and other finance apps, just ask.

Configurable Grades

Define your own gradings and apply it to created programs and courses. Weighted grade criteria to calculate total grades.

Flexible Course Administration

Configure your courses by associating:

• Faculty (multiple roles).
• A delivery location.
• A program in which students are enrolled.
• Sessions.
• Opportunities to track course-specific pipelines and enrollment status.
• Intake dates/terms for programs.
• Support for non standard terms (online rolling enrollments etc.).

Timetabling/Resource Planner

Inbuilt flexible calendar allows administrators and scheduling teams to view and schedule programs, class timetables, appointment bookings, and facilitators. 

Track and identify double bookings for:

• Trainers/facilitators.
• Rooms.
• Resources.
• Student session registrations.

Session and Attendance Administration

Sessions allow you to:

• Create single or recurring sessions to quickly create timetables for lectures, tutorials, and exams.
• Track your student attendance status and walk in/out times.
• Have a start date/end date for sessions.
• Support for multiple attendance checkpoints in a session (Field trip etc.).
• Group students by activity code when taking attendance by checkpoints.

Track Referrals 

Tracks, measure, and report on referrals or commissions to 3rd party agents.

Complex Curriculum Support

Create and define programs and program structures, including:

• Prerequisite & Corequisite Subjects.
• Program Specialisations and subject groupings.
• Nested Programs.
• Program Completion Criteria.
• Majors and Minors support.
• Auto Enrollment.
• Credit Transfers and Recognition of Prior Learning (RPL).
• Online course offerings.
• Dual Qualification support.

Location and Room Management

Track your inhouse and third-party venues and rooms. Add your own attributes to venues and rooms to fit your requirements.

Student Completion Engine

Automatically flag students who have completed all their program requirements. Dynamically calculate student progression and display that for students/faculty.

LMS Integration

Canvas, Moodle & Brightspace integration out of the box with RIO Connect.

RIO Connect has capabilities to connect to any LMS with API capability.

Salesforce Native

RIO Education is a native Salesforce application running entirely within the platform.

Harness the AppExchange 

Extend the power of the Salesforce AppExchange by incorporating apps as you need them to:

• Merge and generate documents.
• Electronic signatures.
• Telephony (phone and SMS).
• Marketing automation.
• Data de-duplication.
• Survey tools.
• Complex form-building tools.