Description

What is the auto accept definition in Appointment Type?

Resolution

When setting Appointment Type record, the following fields are configurable. Depending on the selection, it has a direct co-relation to the Contact Attendance‍ record when an appointment booking is made.

Appointment Type:

Contact Attendance‍:

• None = Tentative.
• All not Today = Confirmed (for bookings created after today).
• All = Confirmed.

Student view of a Confirmed Contact Attendance:

Student view of a Tentative Contact Attendance:

Note: The above definition ONLY applies when the appointment scheduling is done INTERNALLY. All appointments made externally through the experience are default to Confirmed status.

(See also: Appointment Scheduler)‍