Description

Error Message: FIELD_CUSTOM_VALIDATION_EXCEPTION:Cannot add Fee Lines to a locked Student Fee

This error happens when the user is:

1. updating a Fee Line record that is locked OR
2. updating a record that triggers an update to the Fee Line record that is locked

Reading material: Locking/unlocking Student Fees

Resolution

The direct solution is to manually unlock the Fee Line. However, one must verify if the update is intended before unlocking the Fee Line.

For scenario #2, the common use case is:

Use Case #2.1 when updating a Course Connection also triggers an update to the Fee Line. This only happens when the following conditions are met.

 Course Connection field value changes in:

• Course Offering (hed__Course_Offering__c)
• Enrollment Status (rio_ed__Enrollment_Status__c)

Fee Line will be updated if these fields are different between the Course Connection-Fee Line records:

• Fee Amount (rio_ed__Fee_Amount__c)
• Upfront Payment (rio_ed__Upfront_Payment__c)
• FEE-HELP Amount (rio_ed__Funding_Assistance_2__c)

Use Case #2.2, when updating a Course Connection the process will trigger a creation of Fee Line. This only happens when the following conditions are met.

Course Connection field value changes in:

• Enrollment Status (rio_ed__Enrollment_Status__c) to Enrolled

Fee Line will be created if there is no match is found between these records:

• Course Connection: Id + rio_ed__Fee_Id__c
• Fee Line: rio_ed__Course_Connection__c + rio_ed__Fee_Id__c